Advanced Ordering

Create and share transport orders that are in line with your contracts

Integrate customer order requirements directly as a constraint in operational planning, while also providing end customers with real-time order status monitoring.

Let's talk!
How does it work?
PAIN POINTS

What challenges do shippers and their end customers face with manual order processing?

Order Overload

Customers send their orders and requests to generic e-mail addresses, sometimes with an Excel file, sometimes with just plain text.

Non-compliance with order deadlines

Difficulty to meet the customer deadline because of lacking order cut-offs that are easily traceable.

Shipping Errors

Mistakes in shipping and missed deadlines due to disorganized processes.

Product Confusion

Confusion about product names, quantities, and codes causing inaccuracies.

Contractual Non-Compliance

Non-compliance with contractual clauses.

SOLUTION

How does Advanced Ordering address these challenges? Here are the key benefits:

Order Clarity

Maintaining a clear agenda for your orders.

Unloading Options

Providing options for available unloading destinations.

Automated Processing

Automating and pre-filling orders to speed up order processing and reduce errors.

Smart Suggestions

Suggesting pre-selected products, destinations, carriers, incoterms, and wagon types, based on digitized sales contracts.

AI Order Management

Using RALF, Everysens’ AI colleague, to manage orders and integrate with shipping processes.

Transparent, swift, and precise: How Advanced Ordering supports shippers in managing rail freight transport orders

Digitized Sales Contracts for secure order booking

Make it easy for your customers to share their orders. Match their needs with your contractual commitments to ensure a swift, secure and transparent order process.

How is your business impacted by the lack of predefined contract terms for order taking?
Manually managing contracts without predefined terms can be time-consuming, as it requires constant oversight and updates.
You and your customers can't easily access key order details, making order management difficult.
Customers may face delays or confusion due to unclear deadlines and contract terms, which can impact relationships.
Digitizing your sales contracts has the following positive impacts:
Ensures smooth coordination with clients that can access shared information on orders instantly.
Enhances transparency between shippers and their end customers by providing key contractual information about orders, such as the product name, quantity, destination, and other details.
Minimizes manual data entry and paperwork  by automating the contract management process.
The usage of SAP codes facilitates a more seamless exchange of data.
Increases security by ensuring only authorized persons can access and modify the contract terms.
Order Collaboration inside a Customer Portal

No more miscommunication: Move your daily operations to an automated platform that tracks interactions between all stakeholders.

The impacts of not working with dedicated customer portals:
Scattered orders in Excel, Emails, Phone calls…
Limited collaboration with customers
Missed important updates
Frequent miscommunications
Untraceable actions
Risk of increased order cancellations
Increased customer dissatisfaction
The benefits of centralizing orders inside  a customer portal:
Facilitated order taking and communication between shippers and their customers in one collaborative customer portal.
Timely updates and notifications about order statuses, changes, or delays.
In-app notifications when customers cancel orders.
Proactive communication to minimize the likelihood of cancellations.
Increased customer satisfaction thanks to real time information.
Real-time Order Monitoring

Monitor orders and their transport status with real-time notifications and automatic progress updates.

How does the absence of real-time order monitoring affect customer satisfaction?
Lack of visibility into order and transport activities.
Potential delays in response to issues.
Missed opportunities for timely decision-making due to the lack of real-time ETA or delay Updates.
The positive impacts on your workflow with real-time order monitoring:
Allow end customers to track progress and make informed decisions thanks to up-to-date information on the status of shipments.
Real-time ETA allowing for proactive management and improved decision-making.
Instant alerts in case of delays, ensuring real time awareness of potential issues to take appropriate action.

Impacts and ROIs of Advanced Ordering on Operations and Strategy

Capacity planning
ETA for end customers

One year of capacity planning in a single day

Advanced Ordering allows you to automate and optimize the complex process of planning freight transport by considering various factors like carriers, schedules, and product availability. Powered by RALF, it reduces manual effort, enabling faster and cost-effective planning for long-term logistics needs.

Achieve ROI with the following benefits:

Cost savings

Automating capacity planning with Advanced Ordering reduces the costs associated with manual planning, as teams can focus on higher-value activities.

Improved resource allocation

By automating capacity planning, resources can be used more effectively.

Enhanced forecasting and long-term planning

Automating the process enables capacity planning for an entire year, particularly beneficial for industries like steel and building materials, which rely on long-term planning.

Provide your end customers with an ETA for their orders

Track the delivery status in real-time and receive instant updates and notifications on any changes to the ETA. This ensures both you and your customers are always informed about the order's progress and expected delivery time
Learn more about real time ETA for customer

Achieve ROI with the following benefits:

Help end customers prepare for deliveries and unloading operations.
Shippers spend less time handling status update requests when end-users receive ETA directly.
Providing ETAs to end customers demonstrates reliability, which leads to more repeat business and long-term partnerships.

Stop wasting resources on manual order management

Increase efficiency and customer satisfaction by providing a semi-automatized customer portal.

Let's talk

Take it from our clients

Meet the driving forces that transform the rail freight industry

Jérôme Becamel
Supply Chain Manager

With Everysens, we are able to transfer more trucks to rail, in order to reduce our CO2 emissions. We have already reduced them by 5%.

Youri Trinh
Refining and Chemicals, Supply Sales and Optimization, Germany

With Everysens' solution, we are digitising a complex process for planning our product shipments by rail, in order to better satisfy our customers while optimising our costs.

Aurélie Xantippe
Logistics Flow Coordinator, Rail Division

Working with Everysens has been a real discovery. Their solution in the field of rail geolocalisation is complete and is a major asset for monitoring our operations.

Amadou Sall
Rail Logistic Coordinator

It used to take me 1 week to know where a wagon was. Now, I can do it in 1 click.

Damien Roussel
Supply Chain Project Manager

We chose Everysens for their expertise in the rail environment, but also for the quality and interoperability of the solution, which allows us to create a single source of reliable data.

Jean-Marc Viallatte
VP Group Supply Chain

The digitalisation of our supply chain is one of the key areas to increase the quality of our customer service: it is one of our priorities. We wanted to be more proactive in managing the contingencies of rail transport which is essential to our customers for safe and responsible transport.

Nicolas Plouviez
Logistics Performance Manager

We’ve increased by 5% our rail operation productivity, and saved 30% of time spent on rail operations

Oetze Dusseljee
Global Category Manager Logistics

Everysens' innovative approach to digitalization has streamlined our shipment planning, making us more proactive in handling the complexities of rail transport. The dedication and expertise of the Everysens team have been instrumental in our Logistics Digitalization roadmap by swiftly delivering a tailored solution, demonstrating the value of genuine collaboration and innovative thinking in logistics.

Yves Antoine
Director Global Logistics Procurement

Everysens improves our service to our customers and provides them with more accurate and faster information on rail transport deliveries.

Hesitations?
Let’s clear them up!

Everything you need to know about Advanced Ordering.

How do notifications work for order placement?

Whenever a customer places an order, you will receive a notification. Additionally, if there is a delay in delivery, your end customer will also be notified.

Can I set a deadline to receive orders from my customers to schedule my transports?

Yes, you can. Advanced Ordering allows you to set a cut-off time for your customers to place orders. After this deadline, your customers won’t be able to place orders for the upcoming period. You can set and modify this deadline according to your needs.

Can I view all my customer orders in one place?

Yes, you can use the Agenda View to organize and manage over 100 orders from all your customers in one place. You can easily search for a specific order by entering the order number.

Can I schedule a round trip for wagons based on a single order?

Yes, Advanced Ordering allows you to schedule a round trip based on a single order. You don’t need to place separate orders for each leg of the trip. You have the flexibility to choose between a single trip, round trip, or circular trip.

See all FAQs

Go further with collaborative Smart Planning

Advanced Ordering is the first step to smooth rail freight management. Now let’s combine it with Smart Planning to optimize your transport scheduling.

Digitized Carrier and Supplier contracts

Build transport plans based on predefined contractual constraints and product criteria.

Schedule automatic shipment plans

Automate transports with Ralf and optimize cost management during the planning phase.

Collaborate with all your stakeholders in one platform

Step by step transport planning with feasibility checks and end to end order and transport visibility.

Make your rail transport planning robust and reliable with Smart Planning